We understand how important it is to protect your personal information. This document
sets out our privacy policy commitment in respect of personal information that you
may provide to us. Our Privacy policy ensures your right to privacy as we recognise
that any personal information we may collect about you will only be used for the
purpose indicated in our policy. It is important to us that you are confident that
any personal information we collect from you or is received by us will be treated
with appropriate respect ensuring protection of your personal information. Our commitment
in respect of personal information is to abide by the National Privacy Principles
for the protection of personal information, as set out in the Privacy Act and any
other relevant law.
WHO IS FINDREALTY
Findrealty is a trading entity
of TG Corporation Pty Limited. We are advertisers and marketers of Good, Services
and Properties/Real Estate.
PERSONAL INFORMATION
When we refer to personal information we mean information from which your identity
is apparent. This information may include information or an opinion about you, from
which your identity can be reasonably ascertained.
WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect your information as we may from time to time, offer other products and
services. To This enables us to maintain a successful business relationship with
you. We may disclose your personal information to other organisations that provide
products and services used or marketed by us. We may also disclose your personal
information to any other organisation that may have or is considering having an
interest in our business.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Where reasonable and practical we will collect your personal information only from
directly or we may at times purchase Mailing, Marketing or Contact list from Authorised
sources.
TO WHOM WILL WE DISCLOSE YOUR PERSONAL INFORMATION?
Where possible, we will inform you, at or before the time of collecting your personal
information, the types of organisations that we intend to disclose your personal
information to. Prior to disclosing any of your personal information to another
organisation, we will take all reasonable steps to satisfy ourselves that; The organisation
has a commitment to protecting your personal information at least equal to our commitment;
and that you have consented to us doing so. Sometimes we are required or authorised
by law to disclose your personal information. Circumstances in which we may disclose
your personal information would be to a Court or Tribunal in response to a request
or in response to a subpoena or to the Australian Taxation Office or the New Zealand
Taxation Office.
DIRECT MARKETING
From time to time we may use your personal information to provide you with current
information about mortgage loans, special offers you may find of interest, changes
to our organisation, new products or services being offered by us or any company
we are associated with. If you do not wish to receive marketing information, you
may at any time decline to receive such information by contacting our offices by
telephoning 1 300 30 24 24.
We will not charge you for giving effect to your request and will take reasonable
steps to meet your request at the earliest possible opportunity.
UPDATING YOUR PERSONAL INFORMATION
It is important to our relationship that the personal information we hold about
you is accurate and up to date. During the course of our relationship with you we
will ask you to inform us if any of your personal information has changed. If you
wish to make any changes to your personal information, you may contact us. We will
generally rely on you to assist us in informing us if the information we hold about
you is inaccurate or incomplete.
ACCESS TO YOUR PERSONAL INFORMATION
We will provide you with access to your personal information we hold about you.
You may request access to any of the personal information we hold about you at any
time. To access personal information that we hold about you, use the contact details
specified above. We may charge a fee for our costs in retrieving and supplying the
information to you.
DENIED ACCESS TO PERSONAL INFORMATION
There may be situations where we are not required to provide you with access to
your personal information. For example, such a situation would be information relating
to an existing or anticipated legal proceeding with you or if your request is vexatious.
An explanation will be provided to you, if we deny you access to your personal information
we hold.
BUSINESS WITHOUT IDENTIFYING YOU
In most circumstances it will be necessary for us to identify you in order to successfully
do business with you, however, where it is lawful and practicable to do so, we will
offer you the opportunity of doing business with us, without providing us with personal
information. Such a situation would be where you make general inquiries about interest
rates or current promotional offers. Where sensitive information is collected, stored,
used or transferred about you, we will only use this information if you have consented
or in the exercise or defence of a legal claim. Sensitive information is information
relating to your racial or ethnic origin, political persuasion, memberships in trade
or professional association or trade unions, sexual preferences, criminal record,
or health.
HOW SAFE AND SECURE IS YOUR PERSONAL INFORMATION THAT WE HOLD?
We will take reasonable steps to protect your personal information by storing it
in a secure environment, and when the information is no longer needed for any purpose
for which the information may be used or disclosed, it will be destroyed or permanently
de-identified. We will also take reasonable steps to protect any personal information
from misuse, loss and unauthorised access, modification or disclosure.
FURTHER INFORMATION
You may request further information about the way we manage your personal information
by writing or emailing.
MailTo: Findrealty, PO Box 760, Toronto, NSW, 2283, Australia
Email To: privacy@findrealty.com.au or privacy@findrealty.com.nz
CHANGE IN OUR PRIVACY POLICY
We are constantly reviewing all of our policies and attempt to keep up to date with
market expectations. Technology is constantly changing, as is the law and market
place practice. As a consequence we may change this privacy policy from time to
time or as the need arises. This privacy policy came into existence on the 21 December
1999